Responsible Gaming at mathbot —
Play Smart, Stay in Control
mathbot is committed to providing a safe, fair, and enjoyable gaming environment for all Filipino players. We believe that gambling should always be a form of entertainment — never a financial solution or an escape from real-life problems. Our responsible gaming framework gives you the tools, information, and support to keep it that way.
Every mathbot account goes through mandatory KYC verification before any withdrawal can be processed. We verify government-issued Philippine IDs — PhilSys, UMID, driver's license, or passport — to confirm that every active player is 21 years old or above. No exceptions, no workarounds.
mathbot gives you direct control over how much you deposit, wager, and lose within any 24-hour, 7-day, or 30-day period. You can set and adjust these limits anytime from your account dashboard. Increases to limits have a mandatory 24-hour cooling-off period before they take effect.
Long, uninterrupted sessions are one of the biggest risk factors for problem gambling. mathbot's session timer lets you set a maximum continuous play time. When your session limit is reached, you'll receive a clear notification and the option to log out or take a short break before continuing.
If you feel your gambling is getting out of hand, mathbot's self-exclusion tool lets you block access to your account for a defined period — 30 days, 90 days, 6 months, 1 year, or permanently. During exclusion, you cannot log in, deposit, or place bets. This is one of the most powerful tools we offer.
mathbot can send you periodic pop-up reminders during active play showing how long you've been playing and your net win/loss for the session. These reality checks are designed to help you stay aware of time and money spent — a small but effective nudge toward mindful play.
Our customer support team is available around the clock via live chat. If you're struggling with your gambling habits, you can reach out at any time — day or night. Our trained support staff can assist you in activating limits, initiating self-exclusion, or directing you to professional help resources in the Philippines.
Gambling is a fun and exciting activity when kept in check. But for some players, it can gradually shift from entertainment into something that causes real harm — financially, emotionally, and socially. mathbot wants every Filipino player to be able to recognise when gambling is no longer just a game.
The warning signs below are not meant to judge — they're meant to inform. If you identify with several of these patterns, it may be time to use our self-exclusion tools or reach out for professional support. There is no shame in asking for help.
Q1 Have you ever spent more money on gambling than you originally planned to in a single session?
Q2 Have you ever felt the need to bet more money to get the same feeling of excitement or rush?
Q3 Have you ever tried to win back money you lost gambling by continuing to play longer than intended?
Q4 Have you ever hidden your gambling activities or the amount you spent from someone close to you?
Q5 Has gambling ever caused arguments, stress, or tension in your family or relationships?
Q6 Have you ever borrowed money or sold something in order to have funds to gamble with?
Q7 Do you find yourself thinking about gambling frequently — planning sessions, replaying past bets, or calculating future winnings?
Q8 Have you ever gambled to escape feelings of stress, sadness, boredom, or anxiety?
This self-assessment is adapted from widely used responsible gambling screening tools. It is not a clinical diagnosis — but it is a useful starting point for reflection.
mathbot includes this assessment because we genuinely care about the wellbeing of every player in our community — from Manila to Cebu, Davao to Quezon City. Filipino families deserve a gaming platform that takes these issues seriously.
If you want to activate any of mathbot's responsible gaming tools right now — deposit limits, session limits, or self-exclusion — you can do so from your account dashboard or by contacting our live chat support team.
Set a maximum deposit amount per day, week, or month in Philippine Peso (₱ PHP). Once your limit is reached, further deposits are blocked until the period resets. You can lower your limit instantly; increases require a 24-hour waiting period for your protection.
Define the maximum amount you're comfortable losing in a day, week, or month. When your loss limit is reached, mathbot will temporarily suspend your betting access for the remainder of that period — automatically, without requiring you to make a decision in the heat of the moment.
Choose a maximum session length — from 30 minutes to 8 hours. When your session timer expires, you'll receive a clear notification with a summary of time played and net outcome. You can choose to log out immediately or take a mandatory 15-minute cool-down break before resuming.
Request a temporary or permanent block on your mathbot account. Available periods: 30 days, 90 days, 6 months, 1 year, or permanent closure. During any self-exclusion period, you cannot log in, receive promotional materials, or create a new account. Contact live chat to activate immediately.
Need a short break without a full self-exclusion? A cooling-off period pauses your account for 24 hours, 48 hours, or 7 days. It's a lighter option that gives you space to reassess without permanently closing your account. Cooling-off activates instantly with no waiting period.
Enable periodic reminders every 30, 60, or 90 minutes during active play. Each reminder shows your total session time, total amount wagered, and current net result. These gentle nudges are designed to keep you grounded and prevent the time-distortion effect that prolonged sessions can cause.
Resets every 24 hours at midnight. Best for players who want day-to-day control over their spending. Ideal starting point for new players.
Resets every Monday at midnight (Philippine Time). Good for players who spread their gaming across several days per week.
Resets on the 1st of each month. Useful for players who budget their entertainment spending on a salary cycle basis.
Set a hard lifetime cap on your total deposit amount. This is a one-way action — once set, it can only be changed with a 7-day cooling-off period.
Our 24/7 live chat team is trained to help with responsible gaming concerns. They can activate limits, initiate self-exclusion, or simply provide a non-judgmental space to talk through your situation before escalating to external resources.
Available 24/7 via live chatThe Philippine Amusement and Gaming Corporation (PAGCOR) maintains a responsible gaming program for all licensed online gambling platforms in the Philippines. PAGCOR oversees player protection standards and can assist with escalated complaints.
pagcor.ph — Official PAGCOR WebsiteThe National Center for Mental Health (NCMH) in the Philippines operates a mental health crisis line that covers gambling addiction support. Their trained counsellors provide confidential assistance to individuals and families affected by problem gambling.
NCMH Hotline: 1553 (toll-free)Problem gambling is a recognised condition — not a character flaw or a lack of willpower. Thousands of Filipinos across Manila, Cebu, Davao, and across the archipelago are affected every year. With the right support and the right tools, recovery is absolutely possible. mathbot is here to be part of the solution, not the problem.
Play Responsibly at mathbot
Gambling should bring excitement, not stress. Set your limits, use our tools, and enjoy everything mathbot has to offer — slots, live casino, sports betting, and more — the smart way.
21+ only | Please gamble responsibly | PAGCOR Licensed Platform